Privacy Policy

Disclaimer: NO MEDICAL OR PROFESSIONAL ADVICE

Nuvelle is not a medical provider and does not offer medical advice, diagnosis, or treatment. The Nuvelle website, application, and AI-driven tools (collectively, the “Services”) are for general informational and educational purposes only, particularly in the area of wellness.

The content provided by the Services is not a substitute for professional advice, including but not limited to medical, legal, financial, mental health, or other professional services. The Services do not have real-time awareness of your specific situation, medical history, or personal needs, and content generated by the Services may be inaccurate, incomplete, or unsuitable for your circumstances.

Do not use the Services as a substitute for consultation with a licensed professional. You should not delay, disregard, or discontinue any medical or other professional advice based on any content generated by the Services. Do not use the Services in emergencies—contact local emergency services or a medical provider immediately.

By accessing or using the Services, you acknowledge and agree that:

You are solely responsible for how you use the information provided;
You will not treat the Services as a substitute for professional advice;
Nuvelle expressly disclaims all liability for any injury, loss, or damage of any kind incurred as a result of your reliance on any information provided by the Services.

Use of the Services is subject to Nuvelle’s Terms of Use and Privacy Policy.

This privacy policy (“Privacy Policy”) explains how your personal information is collected, used, and disclosed by Nuvelle Health, Inc. (“Nuvelle,” “we,” “us,” or “our”). This Privacy Policy applies to users of Nuvelle’s website with links to this Privacy Policy; our applications on the web, mobile phones, or tablets; and any and all data or information related to or derived from your personal interaction with us. The website and the applications are referred to collectively as the “Products” in this document.

For this Privacy Policy, the following definitions apply:

“Personal Information” means information that allows someone to identify or contact you, including for example your name, address, telephone number, and email address.
“Anonymous Information” means data that is not associated with or linked to your Personal Information; Anonymous Information does not, by itself, permit the identification of individual persons.

Use of Our Services

By registering with us or using our Products, you acknowledge that you have read and understand this Privacy Policy. We process personal information for the purposes described in this Policy and only as permitted by applicable law.

Information That We Collect About You or Your Child

As we are an application and service that helps improve the wellness of parents and children (including, but not limited to, pregnancy milestones, vitals tracking, behavioral markers, and sleep), we must collect some information. We will also collect some information about you, since you will be the user of the Products.

Information About You That We Collect From You

When you register for one of our Products, we ask you for and collect your name, email address, and password for your Account.
Information that we may ask for used strictly and confidentially to provide the improvement services are: your name, your child's name, birthdates, due dates, time zones, vitals data (heart rate, oxygen, blood pressure), and daily activities (sleep patterns, bathroom habits, feeding schedules).
Any and all health or medical information will only be used in the context of providing services through the Products and will be held in the strictest confidence.
When you pay for one of our Products, we collect your complete credit card or other payment method information via secure third-party processors. We do not store such information directly.

Information About You That Is Created When You Use Our Products

When you use our Products, we record certain information automatically, for example your IP address, browser type, screen resolution, and an estimate of your geographic location.
We record actions you have taken in our Products, for example what buttons you click; events that occur; and your usage, progress, and performance data.

How We Get and Store Information About You

Our website uses “Cookies” and other standard web technology to enable our Products to work. We set a persistent Cookie on your computer, so you don't have to log in to the web site each time you visit. Most web browsers accept Cookies by default, but allow users to reject Cookies. If you have set up your browser to reject Cookies, our Products will not work properly.

Our Products on mobile phones and tablets store information about you on your device. We also store information about you on computer servers and databases managed by us and hosted by secure third-party companies.

How We Use Information About You

We use your Personal Information to provide our service to you, to personalize your experience, to improve our AI Assistant, and to secure your Account.
We may create Anonymous Information from your Personal Information, which we reserve the right to use and disclose at our discretion (e.g., for scientific studies or research journals).

How We Disclose Information About You

Except as otherwise stated in this Privacy Policy, we do not trade, rent, or share your Personal Information with third parties, unless you ask or authorize us to do so. We may provide your Personal Information to third party service providers who work on behalf of or with us to provide functionality to our Products. These service providers are obligated to use your Personal Information only to provide services to us and not to disclose it.

We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets.

Your Choices Regarding Your Personal Information

You can manage your email preferences, indicating that you want or do not want to receive informational emails. You may change the information you submitted for your Account either in the Products or by contacting us at support@nuvelle.health. You may request deletion of your Personal Information by us at any time.

Security

We make reasonable efforts to protect your Personal Information, but no company can fully eliminate security risks connected to handling information on the Internet. YOU ACKNOWLEDGE THAT SECURITY SAFEGUARDS, BY THEIR NATURE, ARE CAPABLE OF CIRCUMVENTION AND NUVELLE DOES NOT GUARANTEE THAT YOUR PERSONAL INFORMATION WILL NOT BE ACCESSED BY UNAUTHORIZED PERSONS.

Our Contact Information

If you have any questions about this Privacy Policy, please contact us by email at support@nuvelle.health or by writing to us at Nuvelle Health, Inc., Privacy Department, marking the message “Attention: Privacy Policy.”

Privacy Policy & Medical Disclaimer